We offer delivery options at our check out to UK mainland sites including Northern Ireland. Deliveries to Channel Islands and Scottish Islands may incur additional charges.
We use the best delivery companies to ensure that items arrive with our customers in good condition. We offer free delivery where possible, otherwise delivery companies in general charge for delivery based on the weight of the package so our delivery charges are generally based on weight.
The majority of items we offer will be delivered within a few days depending on manufacturers stock levels. 2 - 3 days is standard but where items are required urgently or in larger quantities please check availability with us at firstname.lastname@example.org.
Where applicable for 2 - 3 working day delivery options, orders must be placed by 10am to achieve these delivery times.
Where an item is subject to longer delivery times we try to advise that at point of sale.
Because we offer Batteries and UPS (which contain batteries) many of the items we deliver are heavy. Our standard delivery service is door to door and you may have to make arrangements to move the items to their final position, particularly if this is upstairs. If this is difficult for you please call and we can arrange to have the item put in place. There will be a small additional charge for this service.
A remote area surcharge is an additional fee applied by all courier services for bookings made to and from remote locations. A remote location is defined by the distance of the address from the nearest delivery depot.
If your delivery address is known to be a remote area, please contact us before placing your order.
The fee is applied if:
We will do all we can to assist with any query. In the first instance please contact us at email@example.com for the fastest response.
If for whatever reason you change your mind and would like to return your order after delivery, we’re happy to refund or exchange your purchase as long as it’s unopened and in its original packaging. Manufaturers of Batteries and UPS systems will charge a re-stocking fee which we have no option but to pass on to our customer. This may be between 10 and 15% of the item price. The returns option is available for 21 days after delivery. Please read our full returns and refunds policy.